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Texas DIR Web and Hosting

Texas DIR Web and Hosting

DIR-CPO-4414: Comprehensive Web Development and Managed Services

LABUSA offers preferred pricing and priority service on Comprehensive Web Development and Managed Services solutions for qualified agencies through the Texas Department of Information Resources (DIR) contract number DIR-CPO-4414. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state.

Full set of contract documents can be found here:
https://dir.texas.gov/View-Search/Contracts-Detail.aspx?contractnumber=DIR-CPO-4414&keyword=4414

Download DIR Price list
Customer support agent

Ordering Information

Contract No. DIR-CPO-4414

Point of Contact: Martin Laster

Office: 281-393-8003  |  Toll-Free: 1-888-842-7003

Email: DIR@labusa.com | Fax Number: 630-570-5300

 

Please reference the DIR Contract Number DIR-CPO-4414 when requesting a quote.

Website & Server Hosting

LABUSA provides clients with the security, choice, and management of website hosting that enables them to be more innovative and agile in their organization. Organizations benefit from not having the routine management of severs, anti-virus, and spam filtering software. Listed below is the description of the service offered.

Services Includes: 

 

99.999% network availability service level agreements (SLAs)

Firewall support and configuration

cPanel Administration Available

State-of-the-art hosting in fault-tolerant building SAS 70 Type II Complaint

Unlimited Bandwidth

Network and power management

Full system administration support on all products provided

Backup and disaster recovery services

Telephone and email support 6:00 am - 8:00 pm CT Monday – Friday.

World-class facility featuring redundant architectures (N+1), and best in class personnel and procedures.

Website Design & Development

LABUSA Website design and development services allow clients to dive right into a full-scale custom enterprise-class web application solution without the expensive startup cost. The solutions can be deployed on-premise systems or hosted and fully managed in our environment. Listed below is the description of the service offered.

Services Includes:

 

 

Custom and Unique Design

Complete Deployment

Complete W3C Certified HTML

Website accessibility design and consulting.

Team of Expert Designers and Developers.

100% Satisfaction Guarantee.

Content Management System Available

Google Friendly Sitemap.

Mobile Responsive Options.

Warranty & Refund

LABUSA uses best practices in every phase of the project and has built a solid reputation for building quality products and being accountable for the results. As such, LABUSA provides warranty services on most products and services to ensure that they are free from bugs and defects. If a defect in workmanship is found after review, LABUSA will repair the defective in a timely fashion.

To help account for the ever-changing digital world, LABUSA highly recommends subscribing to an ongoing digital optimization program which provides ongoing site health checks, backups, security, link checking, validation, and browser checks to ensure the highest quality experience for your site after it goes live. This will help retain and grow the value of your website.

When appropriate, return policies on services rendered will be provided. The specifics of the return policy depend largely on the service in question. All issues are reviewed and handled on a case-by-case basis.

Support

Telephone and email support is included from 7:00am - 6:00pm CT Monday – Friday.
Service has offers 99.999% network availability service level agreements (SLAs) (http://labusa.com/sla.html). LABUSA provides DIR customers with dedicated experienced personnel to work directly with the client officials toward one common goal – to assure the agency gets the best solutions.
For more information on the Information and Communication Technology (ICT) Cooperative Contracts Program visit

https://dir.texas.gov/View-About-DIR/Pages/Content.aspx?id=41

Our Texas DIR Clients

Serving as a trusted advisor to public- sector entities, including government agencies, public education organizations, nonprofit private universities, and public healthcare organizations are eligible under the contract.