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Email As A Service (EaaS) VPAT - LABUSA

Email as a Service (eFaaS) Accessibility Conformance Report

This Voluntary Product Accessibility Template, or VPAT, is a tool that administrators and decision-makers can use to evaluate 3rd party content management software systems' conformance with the accessibility standards under Section 508 of the Rehabilitation Act.

 

 

Table 1: Success Criteria, Level A

Notes:

 

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Partially Supports

 

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Not Applicable

 

Our EaaS web application does not include prerecorded audio-only or prerecorded video-only content.

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Not Applicable

 

Our EaaS web application does not include prerecorded synchronized media.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Not Applicable

 

Our EaaS web application does not include prerecorded media content.

1.3.1 Info and Relationships (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Partially Supports

The EaaS web application conveys presentation information programmatically with some exceptions.

1.3.2 Meaningful Sequence (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)


Supports

 

EaaS web application presents a correct and logical reading sequence for all content.

1.3.3 Sensory Characteristics  (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)


Supports

 

 

The pages of our EaaS web application do not depend solely on sensory characteristics such as shape, size, visual location, orientation, or sound to understand content.

1.4.1 Use of Color (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)


Supports
 


The EaaS web application does not rely solely on color to convey information or to distinguish elements.
 

1.4.2 Audio Control (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)


Not Applicable


The EaaS web application does not include audio content.

2.1.1 Keyboard (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)


Supports with exception
 

The EaaS web application allows users to access functionality and content using only the keyboard with some exceptions

2.1.2 No Keyboard Trap (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)


Supports

 

The EaaS web application does not trap the users keyboard focus

2.2.1 Timing Adjustable (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)


Supports

 

EaaS web application does no include content with a timeout

 

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

The EaaS web application does not include moving, blinking, scrolling, or auto-updating information that lasts more than five seconds.

 

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

 

The EaaS web application does not include content which flashes more than 3 times per second.

 

2.4.1 Bypass Blocks (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

 

Not Applicable

The EaaS web application does not include blocks with repeated content

2.4.2 Page Titled (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

The EaaS web application provides titles for pages which describe topic or purpose.

2.4.3 Focus Order (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Partially Supports

The EaaS web application provides a logical focus order for content with some exceptions, including:

  • CC and BCC buttons come after the send button and edit controls in focus order

 

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

 

 

 

 

Supports

The EaaS web application specifies the document’s language in the HTML code.

3.1.1 Language of Page (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

The EaaS web application specifies the document’s language in the HTML code.

3.2.1 On Focus (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

The EaaS web application  does not change context when a component receives focus.

3.2.2 On Input (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Partially Supports

 

The EaaS web application does not change context on user interaction, there are some exceptions:

3.3.1 Error Identification (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

 

If an input error is detected in the EaaS web application, the error is described to the user in text.

3.3.2 Labels or Instructions (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

 

The EaaS web application  provides labels or instructions for user inputs.

4.1.1 Parsing (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

The EaaS web application provides  elements have complete start and end tags, are nested appropriately, do not contain duplicate attributes, and have unique IDs.

4.1.2 Name, Role, Value (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

The EaaS web application provides appropriate names, roles, and values for interactive

elements, with some exceptions.

 

Table 2: Success Criteria, Level AA

Notes:

 

Criteria

Conformance Level

Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Not Applicable

The EaaS web application does not include any live synchronized media.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Not Applicable

The EaaS web application does not include prerecorded audio content.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports with exception

 The EaaS web application provides some level of constrast between text and its background with exceptions as well.

1.4.4 Resize text (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

The EaaS web application allows users to zoom in up to 200% without loss of content or functionality.

1.4.5 Images of Text (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Not Applicable

 

 

The EaaS web application does not include images of text.

2.4.5 Multiple Ways (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Supports

The EaaS web application provides multiple ways to navigate to pages and content.

2.4.6 Headings and Labels (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

The EaaS web application provides users with headings or labels to describe topic or purpose of content.

2.4.7 Focus Visible (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

The EaaS web application provides visible focus indicators for all interactive elements.

 

3.1.2 Language of Parts (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports


The EaaS web application does not include passages or phrases in a language other than the main language of the page.

 

3.2.3 Consistent Navigation (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Supports

The EaaS web application provides clear and consistent navigation across the pages.

3.2.4 Consistent Identification (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Supports

The EaaS web application consistently identifies components with the same name and functionality.

3.3.3 Error Suggestion (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports


Where input errors are detected, it provides suggestions for resolving them.

 

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Not Evaluated

 

The use of the EaaS Web Application does not cause legal commitments or financial transactions to occur.

 

Table 3: Success Criteria, Level AAA

Notes: This product has not been evaluated for WCAG 2.1 Level AAA conformance.

 

 

Criteria

Conformance Level

Remarks and Explanations

1.2.6 Sign Language (Prerecorded) (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

1.2.7 Extended Audio Description (Prerecorded) (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

1.2.8 Media Alternative (Prerecorded) (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

1.2.9 Audio-only (Live) (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

1.4.6 Contrast Enhanced  (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

1.4.7 Low or No Background Audio (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

1.4.8 Visual Presentation (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

1.4.9 Images of Text (No Exception) Control (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

2.1.3 Keyboard (No Exception) (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

2.2.3 No Timing (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

2.2.4 Interruptions (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

2.2.5 Re-authenticating (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

2.3.2 Three Flashes (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

2.4.8 Location (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

2.4.9 Link Purpose (Link Only) (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

2.4.10 Section Headings (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

3.1.3 Unusual Words (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

3.1.4 Abbreviations (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

3.1.5 Reading Level (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

3.1.6 Pronunciation (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

3.2.5 Change on Request (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

3.3.5 Help (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

3.3.6 Error Prevention (All) (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

 

 

Revised Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes:

Criteria

Conformance Level

Remarks and Explanations

302.1 Without Vision

 Partially Supports

The EaaS web application provides the correct name, role, state, and other important accessibility information for most interface elements, with few exceptions detailed in Table 2

302.2 With Limited Vision

Partially Supports

The EaaS web application provides the correct name, role, state, and other important accessibility information for most interface elements, with few exceptions detailed in Table 2

302.3 Without Perception of Color

Supports

 

302.4 Without Hearing

Supports

 

302.5 With Limited Hearing

Supports

 

302.6 Without Speech

Supports

 

302.7 With Limited Manipulation

Supports

 

302.8 With Limited Reach and Strength

Supports

 

302.9 With Limited Language, Cognitive, and Learning Abilities

Supports

 

 

 

Chapter 4: Hardware

Notes: This product is a web software application and is not subject to the requirements of this chapter.

 

 

Chapter 5: Software

Notes:

Criteria

Conformance Level

Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA

See WCAG 2.0 section

See information in WCAG section

502 Interoperability with Assistive Technology

Heading cell – no response required

Heading cell – no response required

502.2.1 User Control of Accessibility Features

Not Applicable

 

502.2.2 No Disruption of Accessibility Features

Not Applicable

 

502.3 Accessibility Services

Heading cell – no response required

Heading cell – no response required

502.3.1 Object Information

Not Applicable

 

502.3.2 Modification of Object Information

Not Applicable

 

502.3.3 Row, Column, and Headers

Not Applicable

 

502.3.4 Values

Not Applicable

 

502.3.5 Modification of Values

Not Applicable

 

502.3.6 Label Relationships

Not Applicable

 

502.3.7 Hierarchical Relationships

Not Applicable

 

502.3.8 Text

Not Applicable

 

502.3.9 Modification of Text

Not Applicable

 

502.3.10 List of Actions

Not Applicable

 

502.3.11 Actions on Objects

Not Applicable

 

502.3.12 Focus Cursor

Not Applicable

 

502.3.13 Modification of Focus Cursor

Not Applicable

 

502.3.14 Event Notification

Not Applicable

 

502.4 Platform Accessibility Features

Not Applicable

 

503 Applications

Heading cell – no response required

Heading cell – no response required

503.2 User Preferences

Not Applicable

 

503.3 Alternative User Interfaces

Not Applicable

 

503.4 User Controls for Captions and Audio Description

Heading cell – no response required

Heading cell – no response required

503.4.1 Caption Controls

 

 

503.4.2 Audio Description Controls

 

 

504 Authoring Tools

Heading cell – no response required

Heading cell – no response required

504.2 Content Creation or Editing (if not authoring tool, enter “not applicable”)

See WCAG 2.0 section

See information in WCAG section

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Not Applicable

 

504.2.2 PDF Export

Not Applicable

 

504.3 Prompts

Not Applicable

 

504.4 Templates

Not Applicable

 

 

 

Chapter 6: Support Documentation and Services

Notes: We do not have online documentation for this product

 

 

Legal Disclaimer LABUSA

This document is provided for information purposes only and the contents hereof are subject to change without notice. LABUSA does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. LABUSA specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. LABUSA further makes no representation concerning the ability of assistive technologies or other products to interoperate with LABUSA products. This document addresses the named product(s) or platforms only.

PRIVATE TRADE MISSION

LAB Ghana, in partnership with US-based companies, is coordinating a trade mission to Accra Ghana. The West African regions offer tremendous opportunities for those interested in increasing their footprint in Africa. The trade mission is a way to showcase American businesses and put them in direct contact with local parties in Ghana.

January 16 – January 20, 2023

Register Here
handshaking in business partnership
speaker at a conference
Ghana Private Trade Mission

Benefits of participating:

  • Meetings with potential business partners
  • Growth of your international network
  • Develop a better idea of market opportunities
  • Knowledge and cultural exchange
  • Raises your business and professional profile

 

This international trade mission will give delegates seeking business opportunities in Ghana unparalleled exclusive access to companies, government agencies, and officials in the market. After a thorough market analysis and connecting with experts in the regions, we have determined to focus on certified minority-owned small businesses in the following key industries: Information Technology, Security, and Tourism.  Whether or not your company lies outside of these industry sectors, apply for the trade mission, and we will work with you to accomplish your objectives.

Why Ghana?

If doing business internationally in West African is the goal, then Ghana is the place.  The World Bank recognized the country as the best place for doing business in the Economic Community of West African States (ECOWAS).  Even in the difficult times during last year, where most countries did not show positive growth due to the global economic downturn, Ghana experienced a growth rate provisional of 7.4%.

Ghana designated 2019 as the Year of Return to commemorate 400 years since the first enslaved Africans arrived in Jamestown, Virginia, in the United States.  The Year of Return campaign was to capitalize on the links with African Americans and to boost Ghana’s tourism industry.  The sector’s contribution to the country’s GDP is at 5.5% and is a top priority for the government. 

Participation Cost

There is a required $1,200 participation fee for each company participant who attends the trade mission. The payment will be due at the time of registration. This cost includes:

  • All official trade mission events and material
  • Listing in the show catalog and electronic media
  • Trade specialists to assist with planning, and logistical assistance
  • Cultural and business market research
  • Assist with prearranged one-on-one meetings
  • Follow-up assistance after the mission
  • Ground transportation
  • Lunch and other meals

Additional Costs

Hotels

There will be a select hotel for the delegation and event. Negotiated rates will align closely with $300-$350 per night.  

Cultural Excursion

Participants have the option of joining the trade delegation for cultural excursions in Ghana.  Those who wish to participate will be required to provide a $100 fee per person.

Advertising

Sponsorship and promotions are available to participants and those who cannot attend. Options and availability will be provided.

Flights

Participants are responsible for booking and paying for their flights. PTM organizers will provide flight options with your event registration.

Shipping

The PTM team will assist with the shipping and receiving of equipment from the airport to/from the hotel.  The participants are responsible for the shipping and insurance costs.  

Trade Mission Planning

Experience business professionals will tell you that the success at a trade mission is a direct result of the amount of preparation you do in advance.  Consider the following items to get  the most out of your PTM experience: 

Match Making in Advance

The PTM organizers can assist with arranging matchmaking meetings in advance. The matchmaking can include meetings with potential buyers, agents, distributors, joint-venture partners, consultants, and others.  This activity will help you target qualified contacts to meet your objective. To take advantage of this opportunity and make it useful, please do the following:

  • Meetings with potential business partners
  • Growth of your international network
  • Develop a better idea of market opportunities
  • Knowledge and cultural exchange
  • Raises your business and professional profile

Prepare Your Marketing Materials

Review and update your marketing and promotional materials with the host country Ghana in mind. Consider the following:

  • Adjust your value proposition on how it benefits Ghana and the local market.
  • Ensure your promotional material is world-class, professional, and reflects an understanding of the local market.
  • Include vital information on business cards and handouts. This includes country and area codes (ie. +1-281-393-8003), email and website addresses, complete mailing addresses for your company’s offices and representatives.
  • For those who are looking to export goods or services, perfect your sales pitch
  • Explain how your product or service can meet their specific needs.
  • Ask questions at the briefings to understand what your buyer is looking for, then customize your discussions.
  • Avoid overwhelming the buyer with too many details. Sum up the key benefits of your product or service in a few sentences.
  • Distinguish yourself from your competition. Use examples that demonstrate why your product or service is the best.
  • Provide visual presentations when possible, including videos, PowerPoint, hands-on demonstrations, etc.
  • PTM post-mission follow-up

Make sure your follow-up is consistent and focused on growing the business relationship.  After the PTM mission, send an email to the people you met during the mission.  Provide useful and relevant information, and thank them for meeting with you. This effort serves toward building solid, lasting trade relationships.  Also, update the organizers about contacts you made for help fostering the relationships. 

 

Contact Information

Note: The program details are subject to change.

Please check back for the latest information.
Contact PTM Representatives

Email: PTM@labghana.com
Call: +1-713-903-3414 (U.S.)
Call: +(233) 024-249-2339 (Ghana)

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