Email As A Service (EaaS) VPAT - LABUSA

Email as a Service (eFaaS) Accessibility Conformance Report

This Voluntary Product Accessibility Template, or VPAT, is a tool that administrators and decision-makers can use to evaluate 3rd party content management software systems' conformance with the accessibility standards under Section 508 of the Rehabilitation Act.

 

 

Table 1: Success Criteria, Level A

Notes:

 

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Partially Supports

  

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Not Applicable

 

Our EaaS web application does not include prerecorded audio-only or prerecorded video-only content.

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Not Applicable

 

Our EaaS web application does not include prerecorded synchronized media.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Not Applicable

 

Our EaaS web application does not include prerecorded media content.

1.3.1 Info and Relationships (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Partially Supports

The EaaS web application conveys presentation information programmatically with some exceptions.

1.3.2 Meaningful Sequence (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)


Supports

 

EaaS web application presents a correct and logical reading sequence for all content.

1.3.3 Sensory Characteristics  (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)


Supports

 

 

The pages of our EaaS web application do not depend solely on sensory characteristics such as shape, size, visual location, orientation, or sound to understand content.

1.4.1 Use of Color (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)


Supports
 


The EaaS web application does not rely solely on color to convey information or to distinguish elements.
 

1.4.2 Audio Control (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)


Not Applicable


The EaaS web application does not include audio content.

2.1.1 Keyboard (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)


Supports with exception
 

The EaaS web application allows users to access functionality and content using only the keyboard with some exceptions

2.1.2 No Keyboard Trap (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)


Supports

 

The EaaS web application does not trap the users keyboard focus

2.2.1 Timing Adjustable (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)


Supports

 

EaaS web application does no include content with a timeout

 

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

The EaaS web application does not include moving, blinking, scrolling, or auto-updating information that lasts more than five seconds.

 

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

 

The EaaS web application does not include content which flashes more than 3 times per second.

 

2.4.1 Bypass Blocks (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

 

Not Applicable

The EaaS web application does not include blocks with repeated content

2.4.2 Page Titled (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

The EaaS web application provides titles for pages which describe topic or purpose.

2.4.3 Focus Order (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Partially Supports

The EaaS web application provides a logical focus order for content with some exceptions, including:

  • CC and BCC buttons come after the send button and edit controls in focus order

 

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

 

 

 

 

Supports

The EaaS web application specifies the document’s language in the HTML code.

3.1.1 Language of Page (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

The EaaS web application specifies the document’s language in the HTML code.

3.2.1 On Focus (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

The EaaS web application  does not change context when a component receives focus.

3.2.2 On Input (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Partially Supports

 

The EaaS web application does not change context on user interaction, there are some exceptions:

3.3.1 Error Identification (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

 

If an input error is detected in the EaaS web application, the error is described to the user in text.

3.3.2 Labels or Instructions (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

 

The EaaS web application  provides labels or instructions for user inputs.

4.1.1 Parsing (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

The EaaS web application provides  elements have complete start and end tags, are nested appropriately, do not contain duplicate attributes, and have unique IDs.

4.1.2 Name, Role, Value (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

The EaaS web application provides appropriate names, roles, and values for interactive

elements, with some exceptions.

 

Table 2: Success Criteria, Level AA

Notes:

 

Criteria

Conformance Level

Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Not Applicable

The EaaS web application does not include any live synchronized media.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Not Applicable

The EaaS web application does not include prerecorded audio content.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports with exception

 The EaaS web application provides some level of constrast between text and its background with exceptions as well.

1.4.4 Resize text (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

The EaaS web application allows users to zoom in up to 200% without loss of content or functionality.

1.4.5 Images of Text (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Not Applicable

 

 

The EaaS web application does not include images of text.

2.4.5 Multiple Ways (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Supports

The EaaS web application provides multiple ways to navigate to pages and content.

2.4.6 Headings and Labels (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

The EaaS web application provides users with headings or labels to describe topic or purpose of content.

2.4.7 Focus Visible (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

The EaaS web application provides visible focus indicators for all interactive elements.

 

3.1.2 Language of Parts (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports


The EaaS web application does not include passages or phrases in a language other than the main language of the page.

 

3.2.3 Consistent Navigation (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Supports

The EaaS web application provides clear and consistent navigation across the pages.

3.2.4 Consistent Identification (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Supports

The EaaS web application consistently identifies components with the same name and functionality.

3.3.3 Error Suggestion (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports


Where input errors are detected, it provides suggestions for resolving them.

 

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Not Evaluated

 

The use of the EaaS Web Application does not cause legal commitments or financial transactions to occur.

 

Table 3: Success Criteria, Level AAA

Notes: This product has not been evaluated for WCAG 2.1 Level AAA conformance.

 

 

Criteria

Conformance Level

Remarks and Explanations

1.2.6 Sign Language (Prerecorded) (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

1.2.7 Extended Audio Description (Prerecorded) (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

1.2.8 Media Alternative (Prerecorded) (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

1.2.9 Audio-only (Live) (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

1.4.6 Contrast Enhanced  (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

1.4.7 Low or No Background Audio (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

1.4.8 Visual Presentation (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

1.4.9 Images of Text (No Exception) Control (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

2.1.3 Keyboard (No Exception) (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

2.2.3 No Timing (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

2.2.4 Interruptions (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

2.2.5 Re-authenticating (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

2.3.2 Three Flashes (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

2.4.8 Location (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

2.4.9 Link Purpose (Link Only) (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

2.4.10 Section Headings (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

3.1.3 Unusual Words (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

3.1.4 Abbreviations (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

3.1.5 Reading Level (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

3.1.6 Pronunciation (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

3.2.5 Change on Request (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

3.3.5 Help (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

3.3.6 Error Prevention (All) (Level AAA)

Also applies to:

Revised Section 508 – Does not apply

Not Evaluated

 

 

 

Revised Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes:

Criteria

Conformance Level

Remarks and Explanations

302.1 Without Vision

 Partially Supports

The EaaS web application provides the correct name, role, state, and other important accessibility information for most interface elements, with few exceptions detailed in Table 2

302.2 With Limited Vision

Partially Supports

The EaaS web application provides the correct name, role, state, and other important accessibility information for most interface elements, with few exceptions detailed in Table 2

302.3 Without Perception of Color

Supports

 

302.4 Without Hearing

Supports

 

302.5 With Limited Hearing

Supports

 

302.6 Without Speech

Supports

 

302.7 With Limited Manipulation

Supports

 

302.8 With Limited Reach and Strength

Supports

 

302.9 With Limited Language, Cognitive, and Learning Abilities

Supports

 

 

 

Chapter 4: Hardware

Notes: This product is a web software application and is not subject to the requirements of this chapter.

 

 

Chapter 5: Software

Notes:

Criteria

Conformance Level

Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA

See WCAG 2.0 section

See information in WCAG section

502 Interoperability with Assistive Technology

Heading cell – no response required

Heading cell – no response required

502.2.1 User Control of Accessibility Features

Not Applicable

 

502.2.2 No Disruption of Accessibility Features

Not Applicable

 

502.3 Accessibility Services

Heading cell – no response required

Heading cell – no response required

502.3.1 Object Information

Not Applicable

 

502.3.2 Modification of Object Information

Not Applicable

 

502.3.3 Row, Column, and Headers

Not Applicable

 

502.3.4 Values

Not Applicable

 

502.3.5 Modification of Values

Not Applicable

 

502.3.6 Label Relationships

Not Applicable

 

502.3.7 Hierarchical Relationships

Not Applicable

 

502.3.8 Text

Not Applicable

 

502.3.9 Modification of Text

Not Applicable

 

502.3.10 List of Actions

Not Applicable

 

502.3.11 Actions on Objects

Not Applicable

 

502.3.12 Focus Cursor

Not Applicable

 

502.3.13 Modification of Focus Cursor

Not Applicable

 

502.3.14 Event Notification

Not Applicable

 

502.4 Platform Accessibility Features

Not Applicable

 

503 Applications

Heading cell – no response required

Heading cell – no response required

503.2 User Preferences

Not Applicable

 

503.3 Alternative User Interfaces

Not Applicable

 

503.4 User Controls for Captions and Audio Description

Heading cell – no response required

Heading cell – no response required

503.4.1 Caption Controls

 

 

503.4.2 Audio Description Controls

 

 

504 Authoring Tools

Heading cell – no response required

Heading cell – no response required

504.2 Content Creation or Editing (if not authoring tool, enter “not applicable”)

See WCAG 2.0 section

See information in WCAG section

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Not Applicable

 

504.2.2 PDF Export

Not Applicable

 

504.3 Prompts

Not Applicable

 

504.4 Templates

Not Applicable

 

 

 

Chapter 6: Support Documentation and Services

Notes: We do not have online documentation for this product

 

 

Legal Disclaimer LABUSA

This document is provided for information purposes only and the contents hereof are subject to change without notice. LABUSA does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. LABUSA specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. LABUSA further makes no representation concerning the ability of assistive technologies or other products to interoperate with LABUSA products. This document addresses the named product(s) or platforms only.