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Email as a Service with Texas DIR

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LABUSA Email as a Service (EaaS) is a hosted platform that email, chat and file-sharing collaboration. The major benefit is, having enterprise-grade email collaboration without the costs and hassle of maintaining your environment. Just access the user portal from an internet web browser or through the email client.


DIR Contract (DIR-CPO-4722)

LABUSA offers preferred pricing and priority service on Software as a Service (SaaS) solutions through the Texas Department of Information Resources (DIR) contract DIR-CPO-4722. The technology procurement method used by state and local government, education, other public entities in Texas, as well as entities outside the state. For more information, visit the website at LABUSA Texas DIR contract for SaaS solutions includes Email as a Service (EaaS) and Electronic Fax as a Service (eFaaS). This solution brief provides an overview and pricing of the fax service.


Solution Overview

LABUSA EaaS portal uses the Zimbra Collaboration Suite®, providing complete email, contacts, calendar, file sharing, tasks, and messaging/videoconferencing, all accessed from a web browser or Zimbra Web Client via any device.

LABUSA is a Zimbra partner and hosted provider. Zimbra Collaboration software includes powerful new technology and enhancements that make this the most competitive email solution while continuing to deliver on the consistent strengths of the lowest TCO in the industry, best-in-class security and privacy, the most diverse deployment options, and the greatest extensibility of any email platform. Services include;

  • 99.999% telephone and network availability service level agreements (SLAs).
  • Telephone and email support 7:00 am - 6:00 pm CT Monday – Friday.
  • Integration with electronic fax service.
  • All accounts include 25GB of storage space with add-on space for an additional cost (See Add10GB).


DIR Contract Pricing Schedule

Texas DIR contract pricing is designed to offer cost savings compared to other email solutions. The prices are based on the number of users. 

Email as a Service (EaaS)

EaaS features the Zimbra Collaboration Suite® providing managed email, calendar, contacts, instant messaging, mobile support, and archive & eDiscovery capabilities – in an enterprise private cloud computing infrastructure.

Product CodeDescriptionCost
ZCS1For 1 – 12 User Accounts on a single domain$5.89 /user /month
ZCS2For 13 – 25 User Accounts on a single domain$5.44 /user /month
ZCS3For 26 – 50 User Accounts on a single domain$4.98 /user /month
ZCS4For 51 – 150 User Accounts on a single domain$4.53 /user /month
ZCS5For 151 – 300 User Accounts on a single domain$4.08 /user /month
ZCS6For 3011 – 999 User Accounts on a single domain$3.63 /user /month
ZCS7For 1000 or more User Accounts on a single domain$3.17 /user /month


EaaS Optional Add-on Services

One-time setup with unlimited send and receive at a low rate.

Product CodeDescriptionCost
ZCS-10GAdd-on 10GB storage for fax account$ 4.53 /10GB /month
ZCS-MUser email migration service from a supported platform$77.07 /user
ZCS-DREmail domain name registration and DNS hosting$ 27.20 /year
ZCS-DNSEmail domain name services$ 27.20 /year
ZCS-SSLSingle SSL Certificate for one domain name$ 227.69 /year

To learn more about LABUSA eFaaS under Texas DIR contract DIR-CPO-4722 for Software as a Service, please give us a call at 281-393-8003 or Email We look forward to hearing from you.