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Software Services (DIR-CPO-4722)

DIR-CPO-4722: Software Solutions

DIR Email Solution Brief
DIR Fax Solution Brief
DIR logo

Software Solutions Services

LABUSA offers preferred pricing and priority service on Software Solutions Services, including installation, configuration, training, maintenance, support, licensing compliance services, and license management services for qualified agencies through the Texas Department of Information Resources (DIR) contract number DIR-CPO-4722. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state.

A full set of contract documents can be found at State of Texas DIR-CPO-4722.


Electronic Fax Price List (DIR-CPO-4722)
Electronic Fax [PDF]
Email as a Service Price List (DIR-CPO-4722)
Email as a Service [PDF]

Email as a Service (EaaS)

Enterprise Email, calendar, contacts and messaging, with mobile support and archive & eDiscovery capabilities. Benefit from the routine management of hardware, anti-virus, and spam filtering software.

  • Technology assessment of the usage and performance levels of the current computing.
  • Total cost of ownership (TCO) custom reports to compare cost of current to proposed environments.
  • Determine effective cloud topology for business requirements (Public, Private, Hybrid).
  • Build the computing hardware and network infrastructure.
  • Secure data and operation integrity with on-going monitoring, reporting, and remediation.
  • Manage operations and updates within the cloud.
  • Optimize performance and spending as usage level changes.
  • Migrate existing systems, databases, and applications to cloud.

Electronic Fax as a Service (eFaaS)

Solution for sending and receiving fax communication via an internet web browser or cloud application. No need for equipment. Just internet and a web browser. Secure, reliable, and cost-effective.

  • LAB Professional (LABPRO) option - Low monthly rate with a set limit send and receive pages.
  • LAB Enterprise (LABENT) option - One-time setup with unlimited send and receive at a low rate.
  • State-of-the-art hosting facilities with HIPAA Compliant service.
  • Support documents doc, docx, xlsx, xlsx, ppt, pdf, tiff, and txt.
  • Send faxes simultaneously without having a busy signal for incoming faxes.
  • User accounts support strong and two-factor authentication options.
customer support staff

Ordering Information

Contract No. DIR-CPO-4722

Point of Contact: DIR Priority Sales Team

Office: 281-393-8003  |  Toll-Free: 1-888-842-7003

Email: | Fax Number: 630-570-5300


Please reference contract number "DIR-CPO-4722" when requesting a quote.

Voluntary Product Accessibility Template (VPAT)

The following Voluntary Product Accessibility Templates (VPAT™) explains how LABUSA’s information and communication technology (ICT) products including the supporting software, hardware, electronic content, and documentation meets the Revised 508 Standards for IT accessibility.

Electronic Fax [VPAT]
Email Service [VPAT]


Telephone and email support is included from 7:00am - 6:00pm CT Monday – Friday.
Service has offers 99.999% network availability service level agreements (SLAs) ( LABUSA provides DIR customers with dedicated experienced personnel to work directly with the client officials toward one common goal – to assure the agency gets the best solutions.

For more information on the Information and Communication Technology (ICT) Cooperative Contracts Program visit

Next steps

Contact us to discuss your goals