Managed Cybersecurity Services
Security is not a project that finishes. LABUSA runs the continuing work: monitoring, patching, vulnerability management and the maintenance of the controls you have already paid for.
This is the operational half of security. If what you need is an assessment, an architecture or a compliance gap analysis, that is Cybersecurity & Risk Management. This page is about what happens every week afterwards.
Why controls decay
Almost every organization we assess has bought good security controls. Rather fewer are still operating them as designed a year later, and the drift is rarely anybody's fault.
- Patching slips. It is nobody's whole job, it is disruptive to schedule, and the backlog grows quietly until an audit or an incident surfaces it.
- Alerts go unread. The tooling generates more signal than the team can triage, so the queue is skimmed and then ignored.
- Nobody owns the exceptions. A system was excluded from a control for a good reason two years ago and the exclusion was never revisited.
- Reporting is assembled in a panic. Evidence is reconstructed when it is asked for rather than produced as a by-product of running the service.
- Staff turnover erases the reasoning. The configuration survives, the reason for it does not.
A managed service is worth buying when the honest answer is that this work will not otherwise be done consistently, which for most organizations under normal staffing pressure it will not.
Patching that actually happens
On a schedule, with exceptions recorded and revisited rather than left standing indefinitely.
Alerts triaged by someone
A defined route from a signal to a person, with an agreed response for the cases that matter.
Vulnerabilities tracked to closure
Identified, prioritized against your environment, and followed until they are fixed or formally accepted.
Evidence produced as you go
Reporting generated by running the service, so an audit request is a retrieval rather than a project.
Security monitoring
Continuous monitoring of the environment, with triage and escalation defined in advance rather than improvised during an incident.
Vulnerability management
Scanning, prioritization against your actual exposure, remediation tracking and formal acceptance where remediation is not possible.
Patch and configuration management
Operating system and platform patching, configuration baselines, and drift detection against them.
Control maintenance
Keeping identity, access, segmentation, logging and endpoint controls operating as they were designed to.
Policy and compliance support
Maintaining the documentation and evidence that a control framework or a contract requires.
Incident support
Support during an incident within the scope of the agreed service. LABUSA does not claim a capability it has not contracted to provide, so incident scope is defined explicitly in the service agreement rather than implied here.
How LABUSA delivers it
A managed security service is only as good as what it is contracted to do, so we start by writing that down rather than by installing a tool.
- Establish the current state. What controls exist, which are actually operating, and where the exceptions are.
- Agree the scope explicitly. What is monitored, what is patched, what is escalated, to whom, and how quickly.
- Fix the backlog before steady state. Taking on an environment without clearing the known backlog just moves the problem onto a contract.
- Operate and report. On a rhythm, with the evidence produced as part of the work.
- Review the exceptions. On a schedule, because an exception nobody revisits is a decision nobody made.
Where the environment LABUSA is securing is also the environment LABUSA runs, the same team holds both, which removes the gap between the party that finds a problem and the party that can fix it.
25 years of running things, not just building them
LABUSA has operated enterprise environments for more than 25 years. The team that recommends an approach is the team that has to answer the pager for it.
Cloud modernization at real scale
LABUSA migrated 257 physical servers to AWS for an environment serving more than 95 publications, helping reduce operating costs by 47%, support requirements by 50% and hardware costs by millions.
Certified and authorized
LABUSA holds ISO 9001 for quality management and ISO/IEC 27001 for information security. Several LABUSA services are TX-RAMP authorized, and LABUSA is an MBE and HUB certified firm.
Hybrid by default
We combine private infrastructure with leading public cloud platforms and place each workload according to its operational, security and compliance requirements rather than a house preference.
Cybersecurity & Risk Management
The advisory half: assessment, architecture and risk management, delivered as an engagement rather than a service. See Cybersecurity & Risk Management
Security Assessments & Compliance
Where a specific framework or contractual obligation has to be evidenced. See Security Assessments & Compliance
Managed Cloud & Infrastructure
The infrastructure service this most often runs alongside. See Managed Cloud & Infrastructure
Security
Everything LABUSA does under Security, including physical security. See Security
Further reading
Talk to LABUSA
Find out what is not being maintained
Tell us what security tooling you already own. We will tell you what it would take to keep it operating as designed.
Discuss managed securityReferenced Articles
Is your business vulnerable to cyber threats? Forty-three percent of businesses have compliance gaps in cloud-based payment systems, making them prime targets for cyberattacks.
