IT Infrastructure Management
Comprehensive IT infrastructure management that ensures uptime, scalability, and secure business operations.
High Availability and Load Balancing
Redundancy is a property of a design. Availability is what a visitor experiences. The layer that converts one into the other is the load balancer, and most availability failures in otherwise well-designed estates happen ...
Designing Infrastructure for High Availability
Availability is designed before it is operated. The mechanics of distributing traffic and removing failed components are covered in High Availability and Load Balancing; this page is about the decisions made earlier, whi...
Vulnerability Management
Vulnerability management is the discipline of finding weaknesses in your environment and closing them before somebody else uses them. Almost every organization does the finding. Rather fewer do the closing at a rate that...
Security Hardening and Configuration Management
Hardening is the practice of reducing what a system can do to the set of things it needs to do. Configuration management is the practice of keeping it that way. The first is a project and is routinely completed. The seco...
Network Security
Network security used to be a question of drawing a line and defending it. That model has not disappeared, but it has stopped being sufficient, and the organizations in the most difficulty are usually the ones still oper...
Endpoint and Server Security
Endpoints are where most intrusions become real. A phishing message is delivered somewhere, a credential is used somewhere, and a payload runs somewhere, and that somewhere is almost always a workstation or a server. It ...
Cloud Security
Cloud security is mostly configuration security. The large providers operate infrastructure to a standard few organizations could match, and the incidents that occur are overwhelmingly caused by how customers configured ...
Backup, Recovery and Cyber Resilience
Every organization that has been through a serious ransomware event learned the same lesson, and most learned it late: having backups and being able to recover are different conditions. The first is a procurement outcome...
Data Center Hosting and Colocation for Public Agencies
Every workload an agency runs sits in one of four places. It is on a machine in a building you control, in a rack you rent, on a server somebody else owns and leases to you, or in public cloud. Most agencies are in three...
How to Buy Data Center Hosting and Colocation Through TIPS
A hosting or colocation purchase differs from most technology buying in one respect that catches people out: the thing being bought is a place, and the equipment has to physically get there. Everything awkward about the ...