Content Automation
AI Content Quality Assurance
Quality assurance for AI-assisted content is frequently reduced to a single question — is it accurate? — which is both the most important criterion and the least tractable one. Accuracy cannot be checked without knowing ...
Human-in-the-Loop AI for Content Management
"Human-in-the-loop" is offered so routinely as reassurance that it has almost stopped meaning anything. It is presented as a property an AI system either has or lacks, when it is really a set of design decisions: which s...
AI Metadata Generation
Metadata is the descriptive information about a piece of content rather than the content itself: what this page is about, what this image shows, who wrote this document and when. It is the least glamorous part of content...
AI-Assisted Editorial Workflows
Introducing AI into an editorial process changes who does what, not just how fast it happens. That is the part organizations under-plan. The tooling is straightforward; deciding where the handovers sit, and who remains a...
AI Content Automation
Content automation means letting software carry out content-management tasks that a person would otherwise do by hand. It is not a new idea — scheduled publishing has existed for decades — but AI widens the r...
Benefits of AI Content Management
Claims about AI content management tend to arrive with percentages attached. This article deliberately contains none, because credible figures depend on an organization's starting point, content quality, and how the work...