Platform Operations

IT support specialist wearing a headset smiles while working at a multi-monitor workstation in a modern operations center.
Enterprise Drupal Managed Services
The most common failure in a Drupal modernization program is not technical. It is that the platform is delivered, the project team disperses, and nobody owns it. Six months later patching has drifted, monitoring alerts t...
A web performance dashboard showing summary metric tiles above coloured trend charts.
Drupal Observability: Metrics, Logs and Alerting
The reason observability gets its own article rather than a paragraph in an architecture document is a specific and common failure: every infrastructure metric is green and the site is unusable. That is not an edge case....
Overhead view of a team working across laptops, tablets and a phone on one shared desk.
Self-Service Platform Operations for Drupal Estates
Here is a way a technically successful migration is judged a failure. The new platform is better in every measurable respect: cheaper per site, properly monitored, backed up, patched, with security gates in the pipeline....